Body Shop Frequently Asked Questions


Middlekauff Ford Body Shop in Twin Falls, ID: Frequently Asked Questions

If your vehicle has been significantly damaged in a collision, accident, or natural disaster, it can be a profoundly stressful time. Luckily, at Middlekauff Ford, we are here to provide service that will give you peace of mind. When your vehicle needs a major repair, you can count on the expert technicians at the Middlekauff Ford Body Shop, located just 41 minutes from Burley, ID, to get your vehicle back on the road in optimal condition. Here are some frequently asked questions about our Body Shop and services.

If I get into a collision with another driver's vehicle, what should I do?

After ensuring that you, your passengers, and anyone else involved in the collision are okay, you will want to exchange information with the other driver. Get the name and contact information from the other driver. Write down information about their vehicle and insurance as well. If there are any witnesses to the collision, you will want to collect their contact information as well. Take photographs of the damage to your vehicle and the other driver's vehicle. Finally, if your vehicle is too damaged to drive, contact our Body Shop so we can tow your vehicle.

My vehicle is badly damaged. Is it a total loss?

Not necessarily. A total loss occurs when the cost of damage to a vehicle exceeds the insurance company's estimate of the vehicle's value. At Middlekauff Ford's Body Shop, our skilled technicians can minimize the costs of repair by pinpointing what needs to be done to fix your vehicle.

What are OEM Parts? Should I use them?

OEM stands for Original Equipment Manufacturer. OEM parts are the same parts that are installed in a vehicle when it is made in the factory. OEM parts are certified by the vehicle's manufacturer to last longer and to be more reliable. When you need new parts for your vehicle, we highly recommend getting OEM parts.

Can you match the paint color on my vehicle?

At our body shop, we will always go out of our way to match paint colors. We have state-of-the-art body paint equipment, so if your vehicle is a fairly new model, or if it is an older model that you have maintained well, we should have no problem matching the paint color. If you drive an older vehicle, we recommend bringing it in for detailing and waxing, so it can more easily maintain its luster and make it easier to match the paint color. However, if your vehicle's paint color is able to be matched, we will do it.

Can I rent a car while my vehicle is being repaired?

Whether or not your insurance company will pay for a rental car in the event of an accident depends on your specific policy. If your policy covers a rental, we will try to help you secure a rental vehicle.

Do You Offer a Warranty on Repairs?

Yes, we offer warranties on parts and labor.

My work vehicle could use some upgrades to make it more durable. Can you help?

Yes. For example, if your pickup truck's bed needs an upgrade, we can add a spray-in bed liner. If you want your vehicle to be more accessible, we can add a step. No matter what you need to make your vehicle better suited to your job in Burley, ID, we can do it.

Get Repairs at Middlekauff Ford's Body Shop Today

If you are ever in an accident or collision in Buhl, ID, it can be a stressful time. That's why you should call Middlekauff Ford, and let our expert technicians take the stress out of getting your vehicle repaired. We will get your car back out on the road in great shape. To find out more about our services, contact us!


Middlekauff Ford

1243 Blue Lakes Blvd. North
Directions Twin Falls, ID 83301

  • Sales: (208) 736-2480
  • Service: (208) 736-2482
  • Parts: (208) 736-2496